Process Consultation Revisited: Building the Helping Relationship (Addison-Wesley Series on Organization Development)
by Edgar H. Schein
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List Price: $46.40
Our Price: $46.00
Your Save: $ 0.40 ( 1% )
Availability: Usually ships in 24 hours
Manufacturer: Addison Wesley Longman
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Average Customer Rating:  
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Binding: Paperback
Dewey Decimal Number: 658.46
EAN: 9780201345964
ISBN: 020134596X
Label: Addison Wesley Longman
Number Of Items: 1
Number Of Pages: 256
Publication Date: 1998-08-12
Publisher: Addison Wesley Longman
Studio: Addison Wesley Longman
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Spotlight customer reviews:
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Customer Rating: 
Summary: Simplistically excellent, then somewhat circumstantial
Comment: Ed Schein's book gives a very nice and easy to understand intro to Process consultation. It should be read by more consultants out there. I found his formulations simple and easy to understand and easily recognizable. I have sometimes wondered why I do the things I do in a certain matter - now I understand it better thanks to this book. It was a confirmation for me that what I do and how I do it is "OK" and I can carry on doing it. The book also gives insights into ways of experimenting with your style. Towards the middle section I found the book to be somewhat (over) detailed but for many readers this might be the right thing.
Customer Rating:
Summary: SHEIN SHINES ON
Comment: This little book is a gem. Always was and always will be.
Take off a weekend. Turn off the phone. Shut your email.
Take a big notebook and an big fat easy to-handle pen
and refurbish you mind gears.
A month or two later do the same with Career Anchors: Participant Workbook (Pfeiffer Essential Resources for Training and HR Professionals)
Shien shines on.. and so will you after letting his special sanity into your neurology. At One Big Idea Consulting Limited NZ Schein is always on our 100-Day Action Projects menu. Nutritional Food for thought as well as organisation processing.
Customer Rating:
Summary: Consulting Process, NOT Process Consulting
Comment: Just to clarify, this is a book on the consulting process, not a book about process consulting. The title and description of the book are misleading. Consulting Process (this book) discusses how to go about the activities of consulting, while Process Consulting is the field of consulting covering business process analysis and design.
Customer Rating:
Summary: Power Piece of Writing
Comment:
I thought this book was fantastic. It was so great to sit down and read almost the entire book in one setting. I took the entire Martin Luther King holiday and devoted it to this book with amazing results.
Not only was it refreshing to read such a small (but powerful) book, but I loved the authors avid use of short, paragraphs, acronyms (examples: p-c, OD, etc.) as well as, bulleted and numbered items. I thought this worked really well for providing the reader with vast information in an easy to read and understand format.
It was interesting that the books author; Edgar Schein, spent quite an amount of time in the book describing process consultation and the role it plays in organizational development by outlining his own experience. By utilizing this form of writing I was able to pull together ample information from both the concepts outlined in the book and practical application of them.
I really enjoyed Chapter Fours section entitled; Types of Coping Responses to Emotional Issues. After reading through the three basics kinds of coping patterns observed; I began seeking out indviduals in my work environment who fit particular patterns.
It was interesting to read that once individuals within a group open the lines of communication they can determine whether or not sharing personal feelings regarding other group members and work might be effective.
Within Chapter Seven, the thing that caught my eye was the author's avid use of powerful words to grasp the readers attention; such as; trust subordinates, professionalism, ambivalent, total leader and total group.
Customer Rating:
Summary: Schein shines in his succint and clear consulting book
Comment: The book has pragmatic information that can be applied, and explains enough theory for anyone to understand where the consulting model is coming from. Well written by a leader in organizational development.
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Editorial Reviews:
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Customer Rating:
Summary: Simplistically excellent, then somewhat circumstantial
Comment: Ed Schein's book gives a very nice and easy to understand intro to Process consultation. It should be read by more consultants out there. I found his formulations simple and easy to understand and easily recognizable. I have sometimes wondered why I do the things I do in a certain matter - now I understand it better thanks to this book. It was a confirmation for me that what I do and how I do it is "OK" and I can carry on doing it. The book also gives insights into ways of experimenting with your style. Towards the middle section I found the book to be somewhat (over) detailed but for many readers this might be the right thing.
Customer Rating:
Summary: SHEIN SHINES ON
Comment: This little book is a gem. Always was and always will be.
Take off a weekend. Turn off the phone. Shut your email.
Take a big notebook and an big fat easy to-handle pen
and refurbish you mind gears.
A month or two later do the same with Career Anchors: Participant Workbook (Pfeiffer Essential Resources for Training and HR Professionals)
Shien shines on.. and so will you after letting his special sanity into your neurology. At One Big Idea Consulting Limited NZ Schein is always on our 100-Day Action Projects menu. Nutritional Food for thought as well as organisation processing.
Customer Rating:
Summary: Consulting Process, NOT Process Consulting
Comment: Just to clarify, this is a book on the consulting process, not a book about process consulting. The title and description of the book are misleading. Consulting Process (this book) discusses how to go about the activities of consulting, while Process Consulting is the field of consulting covering business process analysis and design.
Customer Rating:
Summary: Power Piece of Writing
Comment:
I thought this book was fantastic. It was so great to sit down and read almost the entire book in one setting. I took the entire Martin Luther King holiday and devoted it to this book with amazing results.
Not only was it refreshing to read such a small (but powerful) book, but I loved the authors avid use of short, paragraphs, acronyms (examples: p-c, OD, etc.) as well as, bulleted and numbered items. I thought this worked really well for providing the reader with vast information in an easy to read and understand format.
It was interesting that the books author; Edgar Schein, spent quite an amount of time in the book describing process consultation and the role it plays in organizational development by outlining his own experience. By utilizing this form of writing I was able to pull together ample information from both the concepts outlined in the book and practical application of them.
I really enjoyed Chapter Fours section entitled; Types of Coping Responses to Emotional Issues. After reading through the three basics kinds of coping patterns observed; I began seeking out indviduals in my work environment who fit particular patterns.
It was interesting to read that once individuals within a group open the lines of communication they can determine whether or not sharing personal feelings regarding other group members and work might be effective.
Within Chapter Seven, the thing that caught my eye was the author's avid use of powerful words to grasp the readers attention; such as; trust subordinates, professionalism, ambivalent, total leader and total group.
Customer Rating:
Summary: Schein shines in his succint and clear consulting book
Comment: The book has pragmatic information that can be applied, and explains enough theory for anyone to understand where the consulting model is coming from. Well written by a leader in organizational development.
The latest edition to the Ed Schein's well-loved set of process consultation books, this new volume builds on the content of the two that precede it and explores the critical area of the helping relationship. Process Consultation Revisited focuses on the interaction between consultant and client, explaining how to achieve the healthy helping relationship so essential to effective consultation. Whether the advisor is an OD consultant, therapist, social worker, manager, parent or friend, the dynamics between advisor and advisee can be difficult to understand and manage. Drawing on over 40 years of experience as a consultant, Schein creates a general theory and methodology of helping that will enable a diverse group of readers to navigate the helping process successfully.
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