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Browse Total Quality Management

1. The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer
by Jeffrey Liker
Manufacturer: American Media International
List Price: $28.00
Our Price: $16.51
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Summary: Book Purchase
Content: Book seller presented accurate information regarding the condition and quality of the book. Book receipt time was excellent and well within the timeframe given to the purchaser. Thanks for the great service. ...
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2. The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 100 Tools for Improving Quality and Speed The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 100 Tools for Improving Quality and Speed
by Michael L. George
Manufacturer: McGraw-Hill
List Price: $16.95
Our Price: $8.00
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Summary: A quick refresher of Lean Six Sigma elements
Content: A well-organized, bullet-pointed listing of the big elements of the Lean Six Sigma processes. A great tool to have handy for referencing when the big kahuna wants to talk about the program. It's the size of a typical paperback novel and organized in a logical, ...
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3. Raving Fans: A Revolutionary Approach To Customer Service Raving Fans: A Revolutionary Approach To Customer Service
by Ken Blanchard
Manufacturer: William Morrow
List Price: $21.95
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Summary: This is one of the best management books ever written, made even better by the simplicity of the presentation.
Content: By definition, a "raving fan" is a customer that is so happy with your company that they praise your actions to anyone who might possibly listen. They are the best form of advertisement and the hardest to acquire. Changing your customer service strategy so ...
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4. Eat That Frog!: 21 Great Ways to Stop Procrastinating and Get More Done in Less Time Eat That Frog!: 21 Great Ways to Stop Procrastinating and Get More Done in Less Time
by Brian Tracy
Manufacturer: Berrett-Koehler Publishers
List Price: $14.95
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Summary: 21 Little Gems
Content: A summary of simple and easy steps to boost your productivity in a slim, easily read book that's suitable for even the most time pressured of people. With plenty of tips and ideas that you can dip in and out of when you need it, to help deal with the habit ...
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5. Lean Thinking : Banish Waste and Create Wealth in Your Corporation, 2nd Edition Revised Lean Thinking : Banish Waste and Create Wealth in Your Corporation, 2nd Edition Revised
by Brian Tracy
Manufacturer: Simon & Schuster Audio
List Price: $30.00
Our Price: $12.00
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Summary: Lean principles & theory... this is not a guide or handbook
Content: This book is a very good introduction to "lean manufacturing". I would say it is aimed at managers or other interested people in implementing lean manufacturing in their organizations. It is a perfect book to gain adepts for the lean cause, so if you are ...
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6. The Fast Forward MBA in Project Management: Quick Tips, Speedy Solutions, and Cutting-Edge Ideas The Fast Forward MBA in Project Management: Quick Tips, Speedy Solutions, and Cutting-Edge Ideas
by Eric Verzuh
Manufacturer: Wiley
List Price: $19.95
Our Price: $6.00
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Summary: Extensive introduction to PM
Content: As a very experienced project and program manager, I've been asked to help introduce MBA students to project management. Of all the PMs books out there, a number of which I own, this one is the best I've found to help understand the complexities and challenges ...
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7. Six Sigma for Dummies Six Sigma for Dummies
by Craig Gygi
Manufacturer: For Dummies
List Price: $21.99
Our Price: $11.09
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Summary: This Book Is Essential Material!!!
Content: I also own the definitive textbook on Six Sigma - "The Six Sigma Handbook" by Pyzdek. However, that being said. Pyzdek's book is over 800 pages long. And while it is the definitive textbook on the subject, Six Sigma For Dummies by Gygi can tell you every ...
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8. What is Lean Six Sigma What is Lean Six Sigma
by Michael L. George
Manufacturer: McGraw-Hill
List Price: $12.00
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Summary: Ouch
Content: I'm sorry but this book lacks any depth at all. I would recommend not buying this book. This is superficial coverage and should only be read by those who know absolutely nothing about quality management. ...
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9. The Best Practice: How the New Quality Movement is Transforming Medicine The Best Practice: How the New Quality Movement is Transforming Medicine
by Charles Kenney
Manufacturer: PublicAffairs
List Price: $26.95
Our Price: $15.50
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Summary: Where there's hope...
Content: I think Mr Kenney offers an honest and somewhat optimistic take on the health care challenges facing our country. There are certain hurdles to overcome, but the modeling of "best practices" and the new reliance on technology-driven solutions offers some room ...
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10. The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market
by Michael Treacy
Manufacturer: Perseus Books
List Price: $25.00
Our Price: $0.88
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Summary: The Examples Book
Content: I'm doing my MBA and the marketing prof. wanted us to read this book. The only claim I can make about the book is, it is a little out-dated. Some of the companies given as examples are either not existing anymore, or are far from where there were in terms ...
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(183 products are listed in this category.)

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