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The Trusted Advisor
by David H. Maister
Manufacturer: Free Press |
List Price: £13.99
Our Price: £7.10
You Save: £ 6.89 (49%)
Prices subject to change
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Summary: The Lieutenant Columbo Approach
Content: Service excellence comes in many shapes and forms. The essence of the service concept is a relationship with the customer that goes above and beyond their expectations or the market norm. David Maister has introduced the nuts and bolts of building such a ... → Click here to read more reviews. | |
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Flawless Consulting: A Guide to Getting Your Expertise Used
by Peter Block
Manufacturer: Jossey Bass |
List Price: £26.99
Our Price: £14.99
You Save: £ 12.00 (44%)
Prices subject to change
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Summary: Terrible advice offered in a painfully drab way
Content: Well, I can't for the life of me see how this has score so highly with other reviewers; I guess I just don't "get" it.
I purchased the audio CD version and suffered the entire set in the clinging hope it would offer some useful advice or justify its ... → Click here to read more reviews. | |
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Getting Started in Consulting (Getting Started in)
by Alan Weiss
Manufacturer: John Wiley & Sons |
List Price: £13.50
Our Price: £7.25
You Save: £ 6.25 (46%)
Prices subject to change
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Summary: A very practical book on getting started
Content: This book is a genuinely good piece of authoritative literature on the subject of consulting.
Even when I wasn't actually consulting it was a great field-book on how to work with clients as an independent contractor. When I started consulting it ... → Click here to read more reviews. | |
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