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Browse Quality Assurance & Total Quality Management

1. The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 70 Tools for Improving Quality and Speed: A Quick Reference Guide to 70 Tools for Improving Quality and Speed The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 70 Tools for Improving Quality and Speed: A Quick Reference Guide to 70 Tools for Improving Quality and Speed
by Michael L. George
Manufacturer: McGraw-Hill Professional
List Price: £8.99
Our Price: £3.51
You Save: £ 5.48 (61%)
Prices subject to change
Summary: A workbook for Lean Six Sigma implementers
Content: This is a fantastic workbook, which enables one to implement Lean Six Sigma for improving any service/transactional process.
Following the DMAIC structure i was able to sucessfully make significant improvements in process lead time.
A definte for ...
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2. Key Performance Indicators (KPI): Developing, Implementing,and Using Winning KPIs Key Performance Indicators (KPI): Developing, Implementing,and Using Winning KPIs
by David Parmenter
Manufacturer: John Wiley & Sons
List Price: £29.99
Our Price: £16.24
You Save: £ 13.75 (46%)
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Summary: If you are implementing a KPI based reporting system buy this book
Content: I read this book in order to get up to speed on KPI based reporting systems prior to implementing one. There are excellent suggestions and guidlines that steer you in the right direction. The authors writing style is excellent. ...
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3. Six Sigma for Dummies (For Dummies) Six Sigma for Dummies (For Dummies)
by Craig Gygi
Manufacturer: John Wiley & Sons
List Price: £15.99
Our Price: £7.99
You Save: £ 8.00 (50%)
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Summary: So so
Content: The lack of structure is definately a problem, especially if this was your first exposure to Six Sigma. I bought it as a supporting reference manaual to some materials I had from a structured inhouse training course. As a supporting guide to other reference ...
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4. The New Lean Toolbox: Towards Fast, Flexible Flow The New Lean Toolbox: Towards Fast, Flexible Flow
by John Bicheno
Manufacturer: PICSIE Books
List Price: £13.95
Our Price: £10.11
You Save: £ 3.84 (28%)
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Summary: One of the best
Content: One of the best overall references for lean. John has brought together a wealth of knowledge and common sense and created a great reference for anyone wanting to understand almost any aspect of lean, right up to date. The book is highly practical and a very ...
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5. What is Lean Six Sigma What is Lean Six Sigma
by Michael L. George
Manufacturer: McGraw-Hill Professional
List Price: £7.99
Our Price: £2.96
You Save: £ 5.03 (63%)
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Summary: Easy read and a good introduction to LSS
Content: My qualifications for buying this book were:

I knew nothing about Lean
I knew nothing about Six Sigma
I was head of CMMI implementation for my dept and another neighbouring dept was taking Lean Six Sigma

So I bought the ...
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6. Performance Dashboards: Measuring, Monitoring, and Managing Your Business Performance Dashboards: Measuring, Monitoring, and Managing Your Business
by Wayne W. Eckerson
Manufacturer: John Wiley & Sons
List Price: £27.99
Our Price: £15.89
You Save: £ 12.10 (43%)
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Summary: Quo vadis?
Content:
For purposes of discussion, pretend that your organization is a vehicle within which you and your associates travel en route to a series of destinations; for example, various stages of progressively improved operational efficiency and progressively increased ...
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7. Managing Quality Managing Quality
by Barrie G. Dale
Manufacturer: WileyBlackwell
List Price: £29.99
Our Price: £24.45
You Save: £ 5.54 (18%)
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Summary: a totally comprehensive and valuable academical work
Content: Covers all important aspects of TQM. Avoids biasing to buzz programmes like Six Sigma, BPR and the likes. It was a very valuable reference to my academic study. ...
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8. The Toyota Way: What Toyota Can Teach Any Business About High Quality, Efficience, and Speed The Toyota Way: What Toyota Can Teach Any Business About High Quality, Efficience, and Speed
by Jeffrey K. Liker
Manufacturer: American Media International LLC
List Price: £14.46
Our Price: £14.31
You Save: £ 0.15 (1%)
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Summary: To understand this company's success, first understand its DNA
Content: I read this book when it was first published in 2004 and recently re-read it, curious to know how well Jeffrey Liker's explanation of Toyota's management principles and lean production values have held up. My conclusion? Very well.

No good purpose ...
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9. ISO 9001: 2000 For Small Businesses: 2000 for Small Businesses ISO 9001: 2000 For Small Businesses: 2000 for Small Businesses
by Ray Tricker
Manufacturer: Butterworth-Heinemann
List Price: £25.99
Our Price: £19.64
You Save: £ 6.35 (24%)
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Summary: ISO 9001: 2000 For Small Businesses
Content: Brilliant book - key to new ISO implementation!

If I was to add some constructive criticism, then I'd have initially scored this book with Four Stars - I'd maybe have liked to have seen a "Getting Started" section (because, I'm perhaps a little ...
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10. Out of the Crisis Out of the Crisis
by WE Deming
Manufacturer: MIT Press
List Price: £20.95
Our Price: £17.05
You Save: £ 3.90 (19%)
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Summary: Simply the Best!
Content: Edwards Deming's powerful book Out of the Crisis outlines a way to improve American manufacturing by encouraging management to plan for the future and foresee problems to eliminate waste of manpower, of materials and of machine time. Quality must be designed ...
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